Basic Administration.
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Schedule Management
Organise and maintain your schedule. No overlaps and being efficient with your time.
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Email Management
Inbox organisation, filtering, prioritisation, drafting, proof-reading, lead follow ups, template creation, clean ups and calendar integration.
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Research
Market research, competitor analysis, product and service research, lead sourcing, content research, pricing research, tools and software research, industry updates.
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Invoice Management
Invoice creation, sending, tracking, reminders, expense tracking, reconciliation, overdue management and system setup.
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Travel Arrangements
Arrange flights, accomodation and itineraries to your preferences and convenience.
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Implementing New Procedures & Processes
Workflow development, process documentation's (SOP’s and guidelines), performance tracking.
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Document Preparation
Template creation, formatting and editing, proof-reading, presentation slides, contract and proposal drafting, file organisation, conversion and printing,
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CRM / Database Management
Data Entry, lead management, contact organisation, follow up scheduling, report generation, system cleanup, intergration support.
Streamlining.
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Mapping
Mapping current workflows to clearly identify tasks, roles, and systems involved.
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Implementing Effeciency
Eliminating unnecessary steps, redundancies, or approvals that don't add value
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Automation
Automating repetitive, rule-based tasks such as data entry, notifications, and reporting
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Create Workflows
Standardising repetitive tasks by creating templates, checklists, and documented work instructions.
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KPI Protocol
Improving visibility and control by creating KPIs and tracking metrics to monitor process performance.
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Compliance Checks
Ensuring compliance by maintaining legal, regulatory, and internal policy controls.
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Communications & Training
Communicating changes clearly to all stakeholders and providing training on new processes.
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Ongoing Updates
Continuously monitoring and iterating on processes to refine and improve efficiency.
HR, RECRUITMENT & PROJECTS
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Corporate Governance
Providing structure and accountability through business strategy, compliance, and reporting. We ensure your organisation runs efficiently, meets its obligations, and is equipped with the right processes to support growth and reduce risk.
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HR Learning & Development
Building strong, capable teams through HR strategy, workforce planning, and professional development. From onboarding to change management, we help businesses attract, retain, and empower their people.
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Recruitment
End-to-end recruitment support, from job design and candidate vetting through to interview coordination and onboarding. We make hiring seamless, professional, and aligned with your business needs.
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Project Management
Managing projects from planning through to delivery. With expertise in scheduling, budgeting, resource allocation, and reporting, we provide the controls and oversight needed to keep projects on track.
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Business Writing
Crafting clear, compelling, and professional documents that communicate your value. From proposals and strategic plans to website content and promotional material, we help businesses put their best words forward.
Design & Creation
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Ebooks
Formatting, editing, design, proof-reading, image and graphic sourcing, conversion and exporting.
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Social Media Templates
Custom designs, post layouts, story and reel templates, call to action designs, brand consistency, editable files.
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Proposals
Custom templates, pricing structures, visual elements, client specific content, proof-reading and editing, follow up reminders, contract integration.
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Marketing Materials
Creation, editing, formatting, editing, design, proof-reading, image and graphic sourcing, conversion and exporting.
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Business Cards & Letterhead
Create professional, branded cards and letterhead.
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Portfolio Design
I’ll design and organise your portfolio to showcase your best work, making sure its polished and uniquely you.
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Newsletter Creation
Design and layout, copywriting, email integrations, visuals and graphics, subscriber management, CTA’s and links, performance tracking.
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Form Creation
Custom forms, data collection, survey and polls, registration forms, contact forms, payment forms, conditional logic, integration.
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Setup & Management
Ongoing management to ensure things are running smoothly and effectively.
Website, Socials & Content Management.
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Content Updates.
Refreshing text, images, and other content, adding new pages/ sections.
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Eccommerce
Managing online store listings and orders (if applicable).
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Form Management
Checking that contact forms and signups work correctly.
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Design Updates
Refreshing the websites look with new graphics, banners and layouts.
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Content Updates
Plan and Schedule a month in advance.
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Social Media Management
Monitor, respond and engage with followers.
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Graphic Creation
Design simple visuals for posts or stories.
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CRM / Database Management
Data Entry, lead management, contact organisation, follow up scheduling, report generation, system cleanup, intergration support.
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Community Engagement
Interact with comments, messages, and mentions.
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Competitor Research
Monitor Brand sentiment and address feedback.
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Influencer Outreach
Connect with influencers for collabtorations.

