Basic Administration.

  • Schedule Management

    Organise and maintain your schedule. No overlaps and being efficient with your time.

  • Email Management

    Inbox organisation, filtering, prioritisation, drafting, proof-reading, lead follow ups, template creation, clean ups and calendar integration.

  • Research

    Market research, competitor analysis, product and service research, lead sourcing, content research, pricing research, tools and software research, industry updates.

  • Invoice Management

    Invoice creation, sending, tracking, reminders, expense tracking, reconciliation, overdue management and system setup.

  • Travel Arrangements

    Arrange flights, accomodation and itineraries to your preferences and convenience.

  • Implementing New Procedures & Processes

    Workflow development, process documentation's (SOP’s and guidelines), performance tracking.

  • Document Preparation

    Template creation, formatting and editing, proof-reading, presentation slides, contract and proposal drafting, file organisation, conversion and printing,

  • CRM / Database Management

    Data Entry, lead management, contact organisation, follow up scheduling, report generation, system cleanup, intergration support.

Streamlining.

  • Mapping

    Mapping current workflows to clearly identify tasks, roles, and systems involved.

  • Implementing Effeciency

    Eliminating unnecessary steps, redundancies, or approvals that don't add value

  • Automation

    Automating repetitive, rule-based tasks such as data entry, notifications, and reporting

  • Create Workflows

    Standardising repetitive tasks by creating templates, checklists, and documented work instructions.

  • KPI Protocol

    Improving visibility and control by creating KPIs and tracking metrics to monitor process performance.

  • Compliance Checks

    Ensuring compliance by maintaining legal, regulatory, and internal policy controls.

  • Communications & Training

    Communicating changes clearly to all stakeholders and providing training on new processes.

  • Ongoing Updates

    Continuously monitoring and iterating on processes to refine and improve efficiency.

HR, RECRUITMENT & PROJECTS 

  • Corporate Governance

    Providing structure and accountability through business strategy, compliance, and reporting. We ensure your organisation runs efficiently, meets its obligations, and is equipped with the right processes to support growth and reduce risk.

  • HR Learning & Development

    Building strong, capable teams through HR strategy, workforce planning, and professional development. From onboarding to change management, we help businesses attract, retain, and empower their people. 

  • Recruitment

    End-to-end recruitment support, from job design and candidate vetting through to interview coordination and onboarding. We make hiring seamless, professional, and aligned with your business needs. 

  • Project Management

    Managing projects from planning through to delivery. With expertise in scheduling, budgeting, resource allocation, and reporting, we provide the controls and oversight needed to keep projects on track. 

  • Business Writing

    Crafting clear, compelling, and professional documents that communicate your value. From proposals and strategic plans to website content and promotional material, we help businesses put their best words forward. 

Design & Creation

  • Ebooks

    Formatting, editing, design, proof-reading, image and graphic sourcing, conversion and exporting.

  • Social Media Templates

    Custom designs, post layouts, story and reel templates, call to action designs, brand consistency, editable files.

  • Proposals

    Custom templates, pricing structures, visual elements, client specific content, proof-reading and editing, follow up reminders, contract integration.

  • Marketing Materials

    Creation, editing, formatting, editing, design, proof-reading, image and graphic sourcing, conversion and exporting.

  • Business Cards & Letterhead

    Create professional, branded cards and letterhead.

  • Portfolio Design

    I’ll design and organise your portfolio to showcase your best work, making sure its polished and uniquely you.

  • Newsletter Creation

    Design and layout, copywriting, email integrations, visuals and graphics, subscriber management, CTA’s and links, performance tracking.

  • Form Creation

    Custom forms, data collection, survey and polls, registration forms, contact forms, payment forms, conditional logic, integration.

  • Setup & Management

    Ongoing management to ensure things are running smoothly and effectively.

Website, Socials & Content Management.

  • Content Updates.

    Refreshing text, images, and other content, adding new pages/ sections.

  • Eccommerce

    Managing online store listings and orders (if applicable).

  • Form Management

    Checking that contact forms and signups work correctly.

  • Design Updates

    Refreshing the websites look with new graphics, banners and layouts.

  • Content Updates

    Plan and Schedule a month in advance.

  • Social Media Management

    Monitor, respond and engage with followers.

  • Graphic Creation

    Design simple visuals for posts or stories.

  • CRM / Database Management

    Data Entry, lead management, contact organisation, follow up scheduling, report generation, system cleanup, intergration support.

  • Community Engagement

    Interact with comments, messages, and mentions.

  • Competitor Research

    Monitor Brand sentiment and address feedback.

  • Influencer Outreach

    Connect with influencers for collabtorations.