Virtual Business
Services with a local touch.

We’re a Canberra-based team working virtually with small businesses and sole traders leveling up your business from the inside out.

We’re all about creative structure, streamlined systems, and proactive admin power, so you can deliver confidently out front.

With us behind the scenes, every detail is handled, letting you show up, shine, and grow with style. Get ready for a back end as bold as your ambitions because we make business flow.

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Our Services

Services

    • Schedule/ Email Management

    • Data Entry & Spreadsheets

    • Invoice / Document / Data Management

    • Travel Arrangements

    • Document Preparation

    • Proofreading and formatting

    • Mapping current workflows to clearly identify tasks, roles, and systems involved.

    • Eliminating unnecessary steps, redundancies, or approvals that don't add value.

    • Reducing handoffs between departments to minimize delays and bottlenecks.

    • Automating repetitive, rule-based tasks such as data entry, notifications, and reporting.

    • Standardizing repetitive tasks by creating templates, checklists, and documented work instructions.

    • Improving visibility and control by setting KPIs and tracking metrics to monitor process performance.

    • Gathering feedback from employees involved to ensure practical improvements.

    • Ensuring compliance by maintaining legal, regulatory, and internal policy controls.

    • Communicating changes clearly to all stakeholders and providing training on new processes.

    • Continuously monitoring and iterating on processes to refine and improve efficiency.

    These steps help create smoother, more efficient, and consistent back-end operations, empowering the front end of the business to operate with confidence

    • Content Updates

    • E-commerce

    • Form Management

    • Design Updates

    • Blog posting / formatting

    • Engaging with followers

    • Scheduling and posting content

    • Ebooks

    • Social Media Templates / Planning

    • Proposals

    • Marketing Materials

    • Business Cards & Letterhead

    • Portfolio Design

    • Newsletter Creation

    • Form Creation

    • Marketing Campaign

    • Setup and Management

A person lying on the ground with legs raised, wearing brown pants and black heeled boots, holding a laptop on their feet against a plain white background.
Person wearing a light blue shirt with rolled-up sleeves, using a silver laptop with black keys, sitting at a black desk with a glass top.

“Your new Baseline for success”

Sarah Etherington, Founder

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Black and white image of a woman sitting on a black medical or hospital bed with a silver frame, looking at a laptop on her lap, wearing a loose button-up shirt and beige pants.
Person holding a silver MacBook with an Apple logo, wearing a white long-sleeve shirt and brown pants.

Book your

free consult!

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A woman with long wavy blonde hair, wearing a light blue cropped shirt and tan high-waisted pants, standing and smiling against a plain white background.